Apple Boosts Assistance For Those With Disabilities
With the COVID-19 pandemic increasing reliance on technology, Apple says it is rolling out extra help for people with disabilities using its products for remote learning and other purposes.
Apple said Thursday that it is introducing a dedicated support team to address accessibility questions as well as a new support site and how-to videos focused on using such features.
In addition, the company is now offering one-on-one virtual coaching sessions for students with disabilities and their teachers who are engaged in remote learning.
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The developments, which build on existing accessibility features within Apple products, come as social opportunities and education have largely moved online due to coronavirus concerns, the company said.
Apple said it is also prominently featuring a curated collection of apps designed to address communication, fitness, gaming and other interests for people with disabilities in its App Store. And, in honor of Accessibility Awareness Month this May, the company will highlight films and television shows that include actors with disabilities on Apple TV.
The specialized customer support for those with disabilities can be accessed through Apple Care by phone, online and through chat.
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